Contact & FAQ
Customer Service
General inquiries
contact@leveret.com
Call: (1-844-538-3738)
Customer hours: Monday–Thursday 9am–3pm EST
Wholesale
ben@leveret.com
FAQ
These questions only apply to orders placed on Leveret.com.
If you have purchased Leveret items through a third party vendor, please contact their customer support.
We ship to the United States & Canada.
Within the continental U.S it will take an average of 2 to 7 business days, depending on where you are located. Shipping estimates for Canada is provided at checkout.
Arrival estimates are provided as a guideline only, not a guarantee. All items will be shipped out within the next 24-48 hours after your order is placed. Please add extra day(s) to the estimate provided at checkout. 2/3 days after ordering you should be able to get an accurate arrival estimate from the tracking code that is provided to you.
Free shipping to all orders above $50 via USPS. Free FedEx home Delivery for orders above $100. For Canadian orders and other paid shipping options we charge the same amount FedEx/USPS charges us. This is calculated at checkout.
Please visit our returns page to find out our return policy
RETURNSWe are unable to change the shipping address, so make sure to take time to double check that it's correct. It is not our responsibility to replace the product if the error was due to an incorrectly entered shipping address. If the package is returned to sender we will reach out to have it resent at the customer's expense.
Due to the high volume of orders and fast shipping we are unable to cancel/change orders.
You may have exceeded the usage limit or that promo code (e.g. one time use per customer).
Only 1 promocode may be redeemed at a time.
Wash inside out and on a cold setting. Organic items have a bigger shrinkage rate. If your items shrank a lot after the first wash, consider air drying them, or to tumble dry at a lower temperature. Washing or drying with extremely hot temperatures might damage natural cotton garments.
We have a size chart on each product page.
Safety is our priority. All of our pajamas comply with CPSC safety guidelines. Children’s pajamas are required to be snug fitted. You might consider sizing up if your child's measurement is above average.
See our size chart page below:
Yes, They are certified organic cotton, recognized by GOTS ( GLOBAL ORGANIC TEXTILE STANDARD).
We can only refund or exchange gifts if you have an order number.